服务条款
生效日期：2026年4月1日
欢迎使用 NeuronSpark Media-Tech Limited（观澜智库）提供的服务。请在使用我们的网站及服务前，仔细阅读以下服务条款。使用本网站即代表您同意受本条款约束。
服务范围
观澜智库专注于生成式引擎优化（GEO）及AI引擎优化（AEO）顾问服务，涵盖全球及中国大语言模型（LLM）双生态系统。我们的服务包括但不限于：AI可见性基线审计、结构化数据优化、LLM引用策略规划、品牌知识图谱建构，以及跨平台AI生态系统部署。具体服务内容以双方签署的服务合约为准。
NeuronSpark Media-Tech Limited (NeuronSpark Think Tank) specializes in Generative Engine Optimization (GEO) and AI Engine Optimization (AEO) consultancy services, covering both global and Chinese Large Language Model (LLM) dual ecosystems. Our services include but are not limited to: AI Visibility Baseline Audits, Structured Data Optimization, LLM Citation Strategy Planning, Brand Knowledge Graph Construction, and Cross-platform AI Ecosystem Deployment. Specific service details are subject to the service agreement signed by both parties.
使用资格与账户
您必须年满十八岁或具备相应法律行为能力方可使用本服务。注册账户时，您应提供真实、准确且完整的信息，并有责任维护账户安全。您对账户下发生的所有活动负责。如发现任何未授权使用，请立即通知我们。我们保留在合理理由下暂停或终止账户的权利。
You must be at least eighteen years of age or possess the corresponding legal capacity to use this service. When registering an account, you shall provide truthful, accurate, and complete information and are responsible for maintaining account security. You are responsible for all activities that occur under your account. If you discover any unauthorized use, please notify us immediately. We reserve the right to suspend or terminate accounts for reasonable cause.
知识产权
本网站及服务中的所有内容，包括但不限于文本、图形、标志、图标、数据编辑、软件及GEO方法论框架，均受国际知识产权法律保护，为观澜智库或其授权方所有。未经书面授权，您不得复制、修改、分发、展示、转授权或以任何商业目的使用上述内容。我们为客户交付的策略报告及优化方案之知识产权归属，依双方服务合约之约定为准。
All content on this website and within our services, including but not limited to text, graphics, logos, icons, data compilations, software, and GEO methodology frameworks, is protected by international intellectual property laws and is owned by NeuronSpark Think Tank or its licensors. Without written authorization, you may not copy, modify, distribute, display, sublicense, or use such content for any commercial purpose. Intellectual property rights for strategy reports and optimization solutions delivered to clients are governed by the terms of the respective service agreements.
费用与付款
部分服务可能需要付费。所有费用均以服务合约或本网站公布的定价方案为准。除法律另有规定外，已支付的费用概不退还。我们保留调整定价方案的权利，并将提前通知现有用户。逾期未付款项可能导致服务暂停。对于订阅制服务，除非您在当前计费周期结束前取消，否则将自动续订。
Certain services may require payment. All fees are subject to the service agreement or pricing plans published on this website. Unless otherwise required by law, fees paid are non-refundable. We reserve the right to adjust pricing plans and will notify existing users in advance. Overdue payments may result in service suspension. For subscription-based services, unless you cancel before the end of the current billing period, subscriptions will automatically renew.
责任限制
本服务按「现状」及「可用」基础提供。观澜智库不对以下情形承担责任：因AI搜索引擎算法变更导致的可见性波动、第三方平台政策调整对优化效果的影响、因不可抗力导致的服务中断。在法律允许的最大范围内，观澜智库对任何间接损失、利润损失或数据损失不承担责任。我们的总责任以您在相关服务期限内实际支付的费用为上限。
Services are provided on an "as is" and "as available" basis. NeuronSpark Think Tank shall not be liable for: visibility fluctuations caused by AI search engine algorithm changes; impact on optimization results due to third-party platform policy adjustments; service interruptions caused by force majeure. To the maximum extent permitted by law, NeuronSpark Think Tank shall not be liable for any indirect losses, lost profits, or data loss. Our total liability is limited to the fees actually paid by you during the relevant service period.
终止与暂停
您可随时停止使用本服务并关闭账户。我们亦保留因以下原因终止或暂停您使用服务的权利：违反本服务条款、从事欺诈或非法活动、长期未使用账户，或基于合理商业判断。服务终止后，您的账户数据将根据我们的隐私政策及适用法律处理。
You may stop using the service and close your account at any time. We also reserve the right to terminate or suspend your access for the following reasons: violation of these Terms of Service, engagement in fraudulent or illegal activities, prolonged account inactivity, or based on reasonable business judgment. After service termination, your account data will be handled in accordance with our Privacy Policy and applicable laws.
适用法律与争议解决
本条款受香港特别行政区法律管辖。因本条款或服务引起的任何争议，双方应首先尝试友好协商解决。协商不成的，应提交至香港国际仲裁中心依其仲裁规则进行仲裁。仲裁语言为中文或英文，仲裁裁决为终局裁决，对双方均具约束力。
These Terms are governed by the laws of the Hong Kong Special Administrative Region. Any disputes arising from these Terms or the services shall first be resolved through amicable negotiation. If negotiation fails, disputes shall be submitted to the Hong Kong International Arbitration Centre for arbitration under its rules. The language of arbitration shall be Chinese or English, and the arbitral award shall be final and binding on both parties.
条款修订
观澜智库保留随时修订本服务条款的权利。修订后的条款将在本页面公布，并更新生效日期。重大变更将通过网站公告或电子邮件方式通知您。您在修订后继续使用服务，即代表您接受修订后的条款。
NeuronSpark Think Tank reserves the right to revise these Terms of Service at any time. Revised terms will be posted on this page with an updated effective date. Material changes will be communicated via website notice or email. Your continued use of the service after revisions constitutes acceptance of the revised terms.